If you ever decide to cancel your subscription, simply give us a call at (888) 471-7623 or email us at info@uniper-care.com. Our team will reach out to you within 2 business days with easy instructions for returning the Uniper TV Kit.
We also offer a 60-day risk-free guarantee, which includes a full refund of your first month’s subscription and free return shipping of the equipment. Here’s how it works:
If you cancel within your first 60 days, we’ll refund your first 2 month’s subscription fee.
You’ll just need to return the equipment (see our Return Policy below).
Please note: if you purchased the optional professional home installation, that one-time service fee is non-refundable once your account is activated.
If you cancel after the first 60 days, your subscription will simply stop at the next monthly billing cycle.
The equipment will need to be returned to Uniper (see Return Policy below).
When canceling, you’ll need to send the Uniper TV Kit back. Just contact us at info@uniper-care.com or (888) 471-7623, and we’ll provide the shipping instructions.
If you cancel within the first 60 days, we’ll cover return shipping by sending you a prepaid label.
Please return the device within 45 days of disconnecting. If it isn’t returned, a $150 equipment fee will be applied.
